In the Private cloud, you get access to dedicated, private servers in our central cloud infrastructure.
We introduce the integration solution through a traditional iCore project.
Deployment, operation and maintenance
iCore deploys and manages both the production and test environments. As an iCore customer or partner, you have access to and can make changes in the test/development environments through the web-based Administrator tool (and local tools if you have the competence).
After approved user acceptance tests, iCore deploys the solution to your production environment. Monitoring is performed both on a system and infrastructure level, and you can add process monitoring as an extended service level. You can keep track of all your transactions and data flows in the Administrator tool (but with viewing privileges only).
Infrastructure patching takes place during regular service windows and do not affect uptime and does not require involvement from the customer. Upgrades are performed at least once a year at an agreed-upon time. We take responsibility for upgrading approved solutions, while you make sure that the tests required after an upgrade are available.
Ownership and further development
The iCore customer or partner owns the integration solution and is always involved in and drives the development over time.
Project cost (determined by the scope of the project) plus monthly fees according to our price list. If you are currently an on-premise iCore customer, we always make sure to start from fully upgraded iCore systems with developed system tests.